At TryReviewMate LLC (“TryReviewMate”, “ReviewMate”, “we”, “us”, or “our”), we take the protection of your personal data seriously. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website https://goreviewmate.com/
or use our services, including A2P (Application-to-Person) SMS communications, in compliance with applicable privacy and messaging regulations.
Applicable Laws
Our processing of Personal Data is governed by:
Utah Consumer Privacy Act (UCPA)
General Data Protection Regulation (GDPR)
California Consumer Privacy Act (CCPA/CPRA), where applicable
U.S. federal and state privacy laws
A2P 10DLC messaging regulations and carrier policies
What Is Personal Data?
Personal Data means any information that identifies or can reasonably be linked to an individual. This includes, but is not limited to:
Full name
Email address
Phone or mobile number
Postal address
IP address
Device identifiers
Account credentials
Personal Data is collected only for legitimate business purposes, including service delivery, account management, customer support, and A2P SMS communications where explicit user consent has been provided.
What Is Processing?
“Processing” refers to any operation performed on Personal Data, whether automated or manual, including collection, storage, use, transmission, or deletion.
Data Controller
The responsible entity is:
TryReviewMate LLC (doing business as ReviewMate)
675 E 1700 S
Orem, Utah 84097
Email: support@goreviewmate.com
Legal Bases for Processing
We process Personal Data only where at least one legal basis applies:
a) Contractual Necessity
To provide our services, manage accounts, process payments, send service-related notifications, and deliver transactional or operational SMS messages.
b) Legitimate Interests
Including:
Website security and fraud prevention
System monitoring and optimization
Business operations and analytics
Legal defense and compliance
c) Consent
We process data based on explicit, informed consent, including consent for marketing and A2P SMS communications. Consent may be withdrawn at any time.
d) Legal Obligations
Where required by law, regulation, or lawful government request.
6. Is Data Mandatory?
Only data required to establish and maintain a business relationship or meet legal obligations is mandatory. Failure to provide required data may prevent us from providing services.
Data Collected Automatically
Log Files
When you visit our website, we automatically collect:
Browser type and version
IP address
Date and time of access
Referring URL
Pages visited
This data is processed based on our legitimate interest in system security and performance.
Hosting
Our website is hosted by:
Hetzner Online GmbH
Industriestr. 25
91710 Gunzenhausen, Germany
Hetzner processes data solely for hosting and infrastructure purposes under contractual safeguards.
Cookies & Tracking Technologies
We use cookies to ensure website functionality and improve user experience.
Cookie Categories
Essential Cookies – required for website operation
Non-Essential Cookies – analytics and marketing (used only with consent)
Users can manage cookie preferences at any time via our cookie consent tool.
Cookie Consent Management
We use a consent management platform to record and manage cookie consent. This data is not used for SMS marketing and does not constitute SMS opt-in.
Third-Party Links & Services
Our website may contain links to third-party websites or integrate third-party tools. We are not responsible for their privacy practices. Please review their policies separately.
Data Collected Directly
Contact Forms
When you contact us, we may collect your name, email, phone number, IP address, and message content.
Registration
Users may provide:
Full name
Username
Email address
Password
This data is used to create and manage accounts.
Use of Services
When using our services, we process Personal Data to:
Provide contractual services
Offer customer support
Handle billing and compliance
In certain cases, you act as the data controller and we act as the data processor under GDPR.
Payments
Payments are processed securely through Stripe and/or PayPal. We do not store or access payment card data.
Marketing Communications
Marketing communications are sent only where consent is provided. Users may opt out at any time using the unsubscribe options provided.
A2P SMS Messaging Compliance
SMS Consent
By submitting your phone number through our website, forms, calendars, or services, you expressly consent to receive A2P SMS messages from TryReviewMate.
Messages may include:
Account notifications
Review requests
Appointment reminders
Service updates
Customer support messages
Promotional messages (only where separately consented)
Message frequency may vary. Message and data rates may apply.
Consent is not a condition of purchase.
Opt-In Methods
Consent may be collected via:
Website forms with consent checkboxes
Account creation
Calendar bookings
Written or electronic agreements
All consent records are logged and retained for carrier compliance.
Consent may also be collected by a local business that uses the ReviewMate platform. In this case, the customer provides their mobile number to that business during a service interaction and agrees to receive review request text messages from that business. ReviewMate then delivers those messages on the business’s behalf. ReviewMate does not purchase, rent, or share these numbers.
Opt-Out & Help
You may opt out at any time by replying:
STOP – unsubscribe
HELP – receive assistance
Support email: support@goreviewmate.com
No Sale of Phone Numbers
We do not sell, rent, or share mobile phone numbers with third parties for marketing or messaging.
Data Sharing
Data is shared only:
With authorized service providers
Where legally required
With user consent
All processors are bound by confidentiality and data protection agreements.
Data Retention
We retain Personal Data only as long as necessary for business, legal, or compliance purposes, typically 2–6 years, depending on regulatory requirements.
Data Security
We use SSL/TLS encryption and organizational safeguards to protect Personal Data. No system is 100% secure, but we take reasonable measures to prevent unauthorized access.
International Transfers
Where data is transferred internationally, we use contractual safeguards to ensure adequate protection.
Minors
Our services are not intended for individuals under 18. We do not knowingly collect data from minors.
Automated Decision-Making
We do not engage in automated decision-making with legal or significant effects.
Your Rights
You have the right to:
Access your data
Correct inaccuracies
Request deletion
Withdraw consent
File a complaint with a supervisory authority
Policy Updates
This Privacy Policy was last updated on 21 January 2026. Updates may occur as laws or services change.
